tag:blogger.com,1999:blog-478479405636294152024-02-19T01:31:37.627-05:00Knowledge, Skills, and AbilitiesMy lifelong detailed experiences are listed within this blog, from the first job I ever held up to the present day.RickSmithhttp://www.blogger.com/profile/03668589035665547642noreply@blogger.comBlogger40125tag:blogger.com,1999:blog-47847940563629415.post-65904786254873464882009-01-16T07:13:00.006-05:002009-01-16T07:20:24.404-05:00My Old Business Cards<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg2mdKnJuQl2getrDKKaih_LQ-uxdshKlbfuZ5FLyZXjLLUBj8BX9nDUIFD5QYnpkLB_P4t7m90PVoci7JCrZb-iGxFOHEKXoKN9vSd2mJrZqEuNWHR-nKgBFWo_mzHGI64PyCQsx8IiQ/s1600-h/ITCardSm.jpg"><img id="BLOGGER_PHOTO_ID_5291864156552771138" style="DISPLAY: block; MARGIN: 0px auto 10px; WIDTH: 320px; CURSOR: hand; HEIGHT: 183px; TEXT-ALIGN: center" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg2mdKnJuQl2getrDKKaih_LQ-uxdshKlbfuZ5FLyZXjLLUBj8BX9nDUIFD5QYnpkLB_P4t7m90PVoci7JCrZb-iGxFOHEKXoKN9vSd2mJrZqEuNWHR-nKgBFWo_mzHGI64PyCQsx8IiQ/s320/ITCardSm.jpg" border="0" /></a><br /><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhPh0UGZSvKX9_ecYsmKkqjAZthOsGTbMD0HWjK5T7p_pgVQfBESCfs9pQ_2Thid5HgtIWWu230UKf07MVd_aImt1U9cVhD4lQOPw4ukIoIZvgfemPsZY_jsZ6hZrdPtodiffQ0GrxP8Q/s1600-h/WebDevSm.jpg"><img id="BLOGGER_PHOTO_ID_5291864097613925730" style="DISPLAY: block; MARGIN: 0px auto 10px; WIDTH: 320px; CURSOR: hand; HEIGHT: 183px; TEXT-ALIGN: center" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhPh0UGZSvKX9_ecYsmKkqjAZthOsGTbMD0HWjK5T7p_pgVQfBESCfs9pQ_2Thid5HgtIWWu230UKf07MVd_aImt1U9cVhD4lQOPw4ukIoIZvgfemPsZY_jsZ6hZrdPtodiffQ0GrxP8Q/s320/WebDevSm.jpg" border="0" /></a><br /><br /><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiq7l19phQeb6bVco_pDLHhb_qSBLXUFjjmplBIhQc-508jhQ8HD0rtrqkyaW2IMxQh6a6sD6OpaAQODRAya_WGTbojpVuqJ4NSct9vUQ4t6CLmyzXp4HbOetVECnoxycSNi2RWSHc6QQ/s1600-h/ProdMgrSm.jpg"><img id="BLOGGER_PHOTO_ID_5291864004810011186" style="DISPLAY: block; MARGIN: 0px auto 10px; WIDTH: 320px; CURSOR: hand; HEIGHT: 185px; TEXT-ALIGN: center" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiq7l19phQeb6bVco_pDLHhb_qSBLXUFjjmplBIhQc-508jhQ8HD0rtrqkyaW2IMxQh6a6sD6OpaAQODRAya_WGTbojpVuqJ4NSct9vUQ4t6CLmyzXp4HbOetVECnoxycSNi2RWSHc6QQ/s320/ProdMgrSm.jpg" border="0" /></a><br /><br /><br /><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEht2fKzo3Kf-PohLn-6gI7yujufeR96lPWnqlTMcAvmPVMLpE07g8g4jHbGMcyhF8kj7kM67v0rf3uTolqNdK1peFxQoeVwa3s6h8UEDlXFxmZogYmPohgAa1eyvntalTqspy1yZq0aYg/s1600-h/SrConsTechSm.jpg"><img id="BLOGGER_PHOTO_ID_5291863924272195090" style="DISPLAY: block; MARGIN: 0px auto 10px; WIDTH: 320px; CURSOR: hand; HEIGHT: 183px; TEXT-ALIGN: center" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEht2fKzo3Kf-PohLn-6gI7yujufeR96lPWnqlTMcAvmPVMLpE07g8g4jHbGMcyhF8kj7kM67v0rf3uTolqNdK1peFxQoeVwa3s6h8UEDlXFxmZogYmPohgAa1eyvntalTqspy1yZq0aYg/s320/SrConsTechSm.jpg" border="0" /></a><br /><br /><br /><br /><div></div></div></div></div>RickSmithhttp://www.blogger.com/profile/03668589035665547642noreply@blogger.com0tag:blogger.com,1999:blog-47847940563629415.post-6100844209352981942009-01-13T09:54:00.002-05:002009-01-16T06:35:52.657-05:00Summary of Qualifications<span style="font-family:verdana;">Years of experience with a diverse background in computer science ranging from avionic and client/server systems to product applications, databases, and web development. Proven abilities in training/development, quality assurance, and strategic planning. Client-focused with strong relationship building and customer service/support skills.</span>RickSmithhttp://www.blogger.com/profile/03668589035665547642noreply@blogger.com0tag:blogger.com,1999:blog-47847940563629415.post-1578784393261622362009-01-13T09:26:00.002-05:002009-01-13T09:49:34.637-05:00Job Title Positions Held<span style="font-family:verdana;">Mar 2006 to Present/IT Consultant</span><br /><span style="font-family:Verdana;"></span><br /><span style="font-family:verdana;">LexisNexis a division of Reed Elsevier, Miamisburg, OH<br /><br /></span><span style="font-family:verdana;"></span><span style="font-family:verdana;">May 2003 – Mar 2006/Web Developer</span><br /><span style="font-family:verdana;">Dec 2000 – May 2003/Product Manager</span><br /><span style="font-family:verdana;">May 1999 – Dec 2000/Technical Support Representative/Senior Consultant</span><br /><span style="font-family:verdana;">Jul 1996 – May 1999/Technical Support Representative<br /></span><br /><span style="font-family:verdana;">Defense Electronics Supply Center, Kettering, OH<br /></span><br /><span style="font-family:verdana;">Aug 1994 – Jul 1996/Computer Specialist</span><br /><span style="font-family:Verdana;">Jan 1993 - Aug 1994/Automated Information Systems Specialist</span><br /><span style="font-family:verdana;">Nov 1987 – Jan 1993/Electronic Technician</span><br /><span style="font-family:verdana;">Sep 1981 – Nov 1987/Electronic Equipment Specialist<br /></span><br /><span style="font-family:verdana;">United States Air Force<br /></span><br /><span style="font-family:verdana;">Jan 1974 – Sep 1981/Avionic Navigations/Communications Systems Specialist </span>RickSmithhttp://www.blogger.com/profile/03668589035665547642noreply@blogger.com0tag:blogger.com,1999:blog-47847940563629415.post-75003919173084405972009-01-13T09:13:00.001-05:002009-01-16T06:34:25.144-05:00Accomplishments<span style="font-family:verdana;">Participated in moving hard copy contracts and technical data utilized for identifying electronic items in for testing by the Defense Electronics Supply Center Test Lab into a computer process. Prior to implementation of the computer program all hard copy contracts had to be reviewed and screened for testing and associated technical data had to be ordered. Upon implementation of the computer program efficiency was increased dramatically since the information could be sorted and reviewed via computer instead of having to sift through hard copy contracts.</span><br /><span style="font-family:verdana;"><br />Built a test bench mockup for testing of individual components of an airborne weather radar system manufactured by Bendix. Prior to the test bench mockup, fully serviceable components were being taken to Bendix for repair when nothing was wrong with them, costing bench and evaluation time to be charged back to the Air Force.<br /><br />Participated in the modification of an avionic system aboard a KC-135 Tanker that was utilized to test the airflow around a B1 bomber via spraying water in front of the B1 during flight. The avionic system was modified from standard configuration to allow close proximity rendezvous of the KC-135 Tanker in front of the B1 Bomber.</span><br /></span>RickSmithhttp://www.blogger.com/profile/03668589035665547642noreply@blogger.com0tag:blogger.com,1999:blog-47847940563629415.post-62139912995948432252009-01-13T09:10:00.004-05:002009-01-16T06:34:01.840-05:00Communication Skills<span style="font-family:verdana;"><strong>Oral:</strong> Communicated via telephone with employees of:</span><br /><span style="font-family:verdana;"></span><br /><span style="font-family:verdana;">* Fortune 500 companies and Law firms to provide business-to-business premium-level support and consultation in resolving technical issues related to LexisNexis proprietary software and web site.</span><br /><span style="font-family:verdana;"></span><br /><span style="font-family:verdana;">*all branches of the military services and federal agencies when discussing standardization of electronic devices utilized in the federal supply system.</span><br /><span style="font-family:verdana;"></span><br /><span style="font-family:verdana;">*Defense Electronics Supply Center in support of computer workstations and servers in order to assist in resolving problems with software and/or hardware.</span><br /><span style="font-family:verdana;"><br /><strong>Written:</strong> Communicated via letters and/or email with:<br /><br />*faculty and students to provide assistance with resolving technical and functional issues related to LexisNexis Web Courses, an online course management software.<br /><br />*all branches of the military services and federal agencies during standardization of electronic devices utilized in the federal supply system.<br /><br />*created Product Requirements, Developmental/Design, Testing, and Training Documents.</span><br /></span>RickSmithhttp://www.blogger.com/profile/03668589035665547642noreply@blogger.com0tag:blogger.com,1999:blog-47847940563629415.post-30454961335450556712009-01-13T09:04:00.002-05:002009-01-16T06:33:27.320-05:00Proven Abilities And Results<span style="font-family:verdana;"><strong>Avionic Systems:</strong> Attained seven skill level in Air Force Specialty Code 328X0 and 328X1, Avionic Communications and Navigation Systems Specialist while in the Air Force. Authorized to ground and unground aircraft based on avionic systems operational readiness. Performed support and maintenance on over 33 aircraft systems on over 17 different types of aircraft. Maintenance included but was not limited to aligning, troubleshooting, and modifying aircraft and aircraft systems while assigned to the 4950th Test Wing at Wright Patterson Air Force Base and the 437th Military Airlift Wing at Charleston Air Force Base. Kept associated Technical Orders and Manuals for shop and aircraft maintenance up to date by inserting update changes and Time Compliance Technical Orders (TCTOs). Interpreted Aircraft and system wiring diagrams and schematic diagrams down to individual circuits during maintenance and troubleshooting process. Recommended modifications and updates when necessary to ensure safety and compliance with applicable Air Force regulations and Standard Operating Procedures. Performed Quality Assurance checks of work completed by others to ensure compliance with Air Force Technical Orders, Manuals, Checklists and Safety Regulations. Utilized Illustrated Parts Breakdown Manuals when ordering replacement parts to repair equipment.<br /></span><br /><span style="font-family:verdana;"><strong>Product Management:</strong> As a Product Manager provided support for electronic web course services for the LexisNexis law school market. Facilitated transition to LexisNexis Web Courses powered by Blackboard from Virtual Classroom powered by Web Course in a Box.<br /></span><br /><span style="font-family:verdana;"><strong>Project Management:</strong> As Department of Defense Electronic Item Standardization Project Manager correlated technical data on specific electrical and electronic parts and/or components. Compiled suggested standardization listings of electronic parts and coordinated approval via formal letters to each branch of the military services and civil agencies.<br /></span><br /><span style="font-family:verdana;"><strong>Problem Solving/Analysis:</strong> As a Product Manager provided support for electronic web course services for the LexisNexis law school market. Monitored, evaluated, and resolved customer reported problems.<br /></span><br /><span style="font-family:verdana;"><strong>Database Experience:</strong> Created, modified, updated schemas, report forms, performed data integrity checks, created/modified stored procedures and processed reports in Oracle, UNIX, Microsoft Access, SQL 2000 and dBase II, III, and IV database formats.<br /></span><br /><span style="font-family:verdana;"><strong>Network/System Administration:</strong> Performed Network/System Administration on IBM-36, MicroVAX VMS, Pathworks, Sun PC-NFS, UNIX, LINUX, Novell and Windows operating systems.<br /></span><br /><span style="font-family:verdana;"><strong>Software:</strong> Experience with Windows operating systems from version 3.0 all the way up to Windows XP SP2 operating system. Utilized and installed software applications ranging from Harvard Graphics up to and including Macromedia and Microsoft software. </span>RickSmithhttp://www.blogger.com/profile/03668589035665547642noreply@blogger.com0tag:blogger.com,1999:blog-47847940563629415.post-57588039807074586662009-01-12T14:15:00.002-05:002009-01-12T14:20:14.292-05:00Commercial Drivers License<span style="font-family:verdana;">I hold a commercial drivers license (CDL) class A with a Hazardous Materials (HAZMAT) endorsement. I am licensed to drive a semi truck pulling up to three trailers across the North American Continent. I have driven a semi tractor trailer in all but seven states and into Canada. To learn more about this adventure please visit <a href="http://ricksmith5524.blogspot.com/" target="_blank">my trucking blog</a>.</span>RickSmithhttp://www.blogger.com/profile/03668589035665547642noreply@blogger.com0tag:blogger.com,1999:blog-47847940563629415.post-53846409295932621122009-01-12T13:07:00.002-05:002009-01-12T13:14:09.027-05:00Mission Accomplished<span style="font-family:verdana;">When I worked in the shop at Wright Patterson AFB in Ohio my boss had indicated how it would be nice to have a floor mat next to the back door to keep people from tracking snow, mud, and water across the shop floor after they came in from outside. He mentioned how there were probably 30 mats in the building across the street and we had none. I went across the street and gathered up one of the mats and laid it in front of our shop door. One day that back door flew open and a guy reached in and took the mat. I yelled out asking the guy what he was going to do with our mat. He replied, "Put down a clean mat". Every week after that we got a clean mat laid by our back shop door.</span>RickSmithhttp://www.blogger.com/profile/03668589035665547642noreply@blogger.com0tag:blogger.com,1999:blog-47847940563629415.post-20083180364542076012009-01-12T12:57:00.002-05:002009-01-12T13:01:48.166-05:00Space Facilitator<span style="font-family:Verdana;">Managed space for existing and new hires moving into the Marketing area of LexisNexis. Interfaced with vice presidents, directors, managers, and leaders in order to facilitate seating capacity for employees. Reported directly to the North American Legal Marketing Vice President.</span>RickSmithhttp://www.blogger.com/profile/03668589035665547642noreply@blogger.com0tag:blogger.com,1999:blog-47847940563629415.post-17538226451916176712009-01-12T12:35:00.002-05:002009-01-12T12:41:24.271-05:00Centers Of Expertise (COE)<span style="font-family:verdana;">Both as a Consultant and Senior Consultant in the technical area for LexisNexis proprietary software I served on Centers Of Expertise (COE) as a member and as a COE Lead. The purpose of the COE was to provide updated and historic information about proprietary LexisNexis software to technical customer service representatives so they could handle calls coming in from customers. COE members attended meetings with software developers on existing and soon to be released software in order to capture the information necessary for customer service reps to handle calls from customers. The information would be released in formal classroom training sessions and then stored in a knowledge base for customer service reps to use during calls.</span>RickSmithhttp://www.blogger.com/profile/03668589035665547642noreply@blogger.com0tag:blogger.com,1999:blog-47847940563629415.post-56389799785549044212009-01-12T12:26:00.002-05:002009-01-12T12:34:55.260-05:00Dedicated Trainer of Proprietary Software<span style="font-family:verdana;">I spent over a year performing training as a dedicated trainer in a classroom environment teaching LexisNexis Technical Customer Service Representative new hires proprietary software. The training included an overview, specific technical characteristics, installation/removal and troubleshooting techniques in order to handle customer calls when the customer called and asked for help with the software. There were multiple versions of DOS, Windows, Unix, and internet browser software packages that I taught. These versions were installable on stand alone and network computers and connected to LexisNexis via modem, private node, and/or the internet.</span>RickSmithhttp://www.blogger.com/profile/03668589035665547642noreply@blogger.com0tag:blogger.com,1999:blog-47847940563629415.post-38683712446353337502009-01-12T12:20:00.003-05:002009-01-12T12:25:39.868-05:00Computer Skills<span style="font-family:verdana;"><em>LANGUAGES</em></span><br /><span style="font-family:verdana;"><br />ASP<br />HTML/DHTML/XML<br />VB Script<br />Java Script<br />ASP ScriptShell, C, Bourne<br /><br /><em>DATABASES</em><br /><br />SQL Server 2000-2003<br />UNIFY 2000, Oracle<br /><br /><em>OPERATING SYSTEMS</em><br /><br />Windows NT, 3.x, 95, 98, XP<br />Windows 2000 ServerUNIX, VMS, DOS, Macintosh<br /><br /><br /><em>SOFTWARE/OTHER TECHNOLOGIES</em><br /><br />Blackboard, Web Course-in-a-Box<br />Document Management Systems<br />Microsoft Visual Studio .NET 2003<br />Microsoft SQL Enterprise Manager v8.0<br />Macromedia Dreamweaver v8.0<br />Microsoft FrontPage (All Versions)<br />Microsoft Office (All Apps/Versions)</span><br /><span style="font-family:verdana;">Interwoven Teamsite, WebTrends </span><br /><br /></span>RickSmithhttp://www.blogger.com/profile/03668589035665547642noreply@blogger.com0tag:blogger.com,1999:blog-47847940563629415.post-57459633113717360522009-01-09T15:39:00.001-05:002009-01-12T13:06:52.743-05:00Awards, Training, and Education<span style="font-family:verdana;">Active Server Pages, 8/27/04 </span><br /><span style="font-family:verdana;">Oracle Developers Course, 10/2/92 </span><br /><span style="font-family:verdana;">Oracle SQL Plus, 6/15/92 </span><br /><span style="font-family:verdana;">Oracle Language Fundamentals, 3/6/96 </span><br /><span style="font-family:verdana;">PL/SQL Coding Techniques, 3/7/96 </span><br /><span style="font-family:verdana;">dBase IV, 9/22/92 </span><br /><span style="font-family:verdana;">Harvard Graphics, 10/10/90 </span><br /><span style="font-family:verdana;">PerForm Pro Filler, 5/7/93 </span><br /><span style="font-family:verdana;">Fuzzy Logic, 10/10/93</span><br /><span style="font-family:Verdana;"></span><br /><span style="font-family:Verdana;">Please visit <a href="http://www.debandrick.com/rick/awards/" target="_blank">my awards, training, and education web site</a> for further details.</span>RickSmithhttp://www.blogger.com/profile/03668589035665547642noreply@blogger.com0tag:blogger.com,1999:blog-47847940563629415.post-37740241738100620842009-01-09T15:38:00.004-05:002009-01-12T12:45:02.302-05:00Memberships and Associations<span style="font-family:verdana;">Life member of the <a href="http://www.legion.org/" target="_blank">American Legion</a>.</span>RickSmithhttp://www.blogger.com/profile/03668589035665547642noreply@blogger.com0tag:blogger.com,1999:blog-47847940563629415.post-50790833922052015402009-01-09T15:37:00.002-05:002009-01-10T09:53:16.093-05:00IT Consultant<span style="font-family:verdana;">Information Technology professional with experience in product/project management, administration, and support of information systems/web development. </span><br /><span style="font-family:verdana;"></span><br /><span style="font-family:verdana;">Maintain NCR cash registers, MSRs(Magnetic Strip Readers/Credit/Debit Cards), XP Workstations, and Hobart scales for a regional retail store in Moraine, Ohio. </span><br /><span style="font-family:verdana;"></span><br /><span style="font-family:verdana;">Shared responsibilites with another individual in coordinating and installing 60 client workstations at a major retail store throughout Ohio. </span><br /><span style="font-family:verdana;"></span><br /><span style="font-family:verdana;">Support of computers/servers, configuration of local area networks, communication modems, and wireless/wired routers and print servers. </span><br /><span style="font-family:verdana;"></span><br /><span style="font-family:verdana;">Web development on multiple web sites interfacing with databases utilizing ASP, Java, Visual Basic, CSS, HTML, and Microsoft Enterprise Manager.</span>RickSmithhttp://www.blogger.com/profile/03668589035665547642noreply@blogger.com0tag:blogger.com,1999:blog-47847940563629415.post-91610941447430997052009-01-09T15:34:00.002-05:002009-01-10T09:51:25.342-05:00Web Developer<span style="font-family:verdana;">Provided web development and support for all web pages associated with http://www.lexisnexis.com. Placed predefined copy of material on web site provided by product managers. Created Active Server Pages that generated email notifications, populated data into database tables, configured online assessments, and created forms for data input from web site. Created, modified, exported and imported database tables. Developed and delivered documentation and training to LexisNexis eServices "On Call" personnel related to LN Web Courses System Administration. Interfaced with LN Product Development, third party contractors, and internal resources. Performed system administration for development and production installations. Monitored, evaluated, and resolved customer reported problems. Communicated directly with law school faculty end users when necessary to ensure customer satisfaction. Kept LexisNexis Customer Service updated on current issues related to LexisNexis Web Courses.</span>RickSmithhttp://www.blogger.com/profile/03668589035665547642noreply@blogger.com0tag:blogger.com,1999:blog-47847940563629415.post-36575185732435268032009-01-09T15:33:00.001-05:002009-01-10T09:50:02.031-05:00Online Course Materials Product Manager<span style="font-family:verdana;">Provided product management and support for electronic web course services for the law school market. Facilitated transition to LexisNexis Web Courses powered by Blackboard. Coordinated development of new features and functions of LN Web Courses. Developed and delivered documentation and training to LexisNexis Customer Support and law school sales force. Interfaced with LN Product Development, third party contractors, and internal resources to maintain a competitive edge over competition. Performed system administration for development and production installations and ensured an overall availability rating of the production system well over 99%. Monitored, evaluated, and resolved customer reported problems. Communicated directly with law school faculty end users when necessary to ensure customer satisfaction.</span>RickSmithhttp://www.blogger.com/profile/03668589035665547642noreply@blogger.com0tag:blogger.com,1999:blog-47847940563629415.post-14440502768460110022009-01-09T15:32:00.002-05:002009-01-10T09:48:20.611-05:00Technical Customer Support Representative<span style="font-family:verdana;">Provided telephonic support for worldwide LexisNexis customers. Assisted system administrators and users in setting up and troubleshooting proprietary software on various types of servers, workstations, and personal computers in all types of networks as well as stand alones.</span><br /><span style="font-family:verdana;"></span><br /><span style="font-family:verdana;">Worked with Windows NT 3.51/4.0, Windows 95/98, Novell 3.12/4.0, and Windows for WorkGroups 3.11 Workstations and Servers. Assisted System Administrators in the installation and setup of proprietary software to include connectivity through modem pools on a communication server and/or connectivity over the Internet. Assisted individual customers with the same for standalone computers. Assisted both with troubleshooting if necessary in order to complete the connection to worldwide information services.</span><br /><br /><span style="font-family:Verdana;">Provided support for Technical Customer Service Representatives to insure Quality of Answer to Customers calling in for technical support. Insured training documentation was up to date on all Session Manager software products that operated on Windows, DOS, Unix, VMS, and MacIntosh operating systems. Reviewed information on call history to determine trends for training and to update a knowledge base system used by Technical Customer Service Representative while answering calls from Customers. Attended new software development meetings to offer advice and make recommendations on enhancements. Performed duties as a Field System Engineer when necessary for Customer onsite visits to assist in the installation/configuration and troubleshooting of proprietary software and its interfacing between all types of operating systems and network software. Monitor, rate, and provide feedback on calls being processed by Technical Customer Service Representatives who are working with paying Customers.</span><br /><span style="font-family:verdana;"></span><br /><span style="font-family:verdana;">Provided formal classroom instruction related to proprietary software to new trainees entering into Customer Service.</span>RickSmithhttp://www.blogger.com/profile/03668589035665547642noreply@blogger.com0tag:blogger.com,1999:blog-47847940563629415.post-56795450438939541592009-01-09T15:31:00.003-05:002009-01-10T08:32:44.352-05:00Home Owners Association President<span style="font-family:verdana;">Participated as a member of the Board of Trustees in the position of President for two of the three year term that I held as a trustee in a home owners association. Responsiblities included managing the board, assisting in the selection/hiring of a property management company, ensuring the property management company handled owner issues and contractors appropriately. Ensured proper collection/dispersement of funds/fees provided from members of the association. Enforced bylaws of the homeowners association.</span>RickSmithhttp://www.blogger.com/profile/03668589035665547642noreply@blogger.com0tag:blogger.com,1999:blog-47847940563629415.post-64056784424946106642009-01-09T15:30:00.009-05:002009-01-10T09:36:04.201-05:00Computer Specialist<span style="font-family:verdana;">Utilized knowledge of Main Frame 3270 type programs/products to assist in the design/interface/production of an automated system to process work flow within the Test Facility at Defense Electronic Supply Center. Also assisted in the maintenance of 3,000+ workstations on Gentile Air Force Station's Defense Electronic Supply Center as a Computer Specialist. Maintenance included troubleshooting/repair/program as well as loading software as required. Interconnectivity was through an Ethernet connected via Sun PC-NFS 5.1. Was responsible for loading the PC-NFS Software onto the clients and getting them to connect to the server. Loaded Delrina Forms Software as well as many other types of Microsoft Software. Set up print drivers and printers for multiple types of printers.<br /></span><span style="font-family:verdana;"></span><br /><span style="font-family:verdana;">Performed as System Administrator for a MicroVAX 3800 VMS system with Pathworks 5.1 serving as the Workstation Administration Software. Utilized Workstation Manager to remotely install, upgrade, inventory, maintain software on approximately 50 workstations from the server. </span><br /><span style="font-family:verdana;"></span><br /><span style="font-family:verdana;">Assisted in the planning, development and implementation of an automated computer system strategically focusing on quality assurance testing of electronic parts for the Electronic Product Testing Facility at the Defense Electronics Supply Center (DESC). This computer system was set up in Oracle on a MicroVAX 3800 originally and included data feeds from the Standard Automated Material Management System (SAMMS) and the Defense Integrated Data System (DIDS) which identified electronic items that were being purchased via contracts through the Procurement/Contracting division of DESC. Detailed technical information, contract information, warehouse information related to inventory control, and quality assurance procedures and guidelines for testing were implemented into this system taking into consideration detailed in depth Defense Logistics Agency and Department of Defense quality assurance practices, procedures, and guidelines related to inspection, production, and related areas as applied to a broad range of complex products, their characteristics, manufacturing methods, and special processes as they are related to functional parts and subassemblies.</span>RickSmithhttp://www.blogger.com/profile/03668589035665547642noreply@blogger.com0tag:blogger.com,1999:blog-47847940563629415.post-20617837926151917852009-01-09T15:30:00.007-05:002009-01-10T09:26:36.093-05:00Automated Information Systems Analyst<span style="font-family:verdana;">While classified as an Automated Information Systems Analyst I performed resource stewardship working as the Quality Assurance Directorate’s Automated Data Processing (ADP) Monitor at the Defense Electronics Supply Center. I reviewed and verified upgrades to computer systems to comply with state-of-the-art technology related to software/hardware requirements which involved creation/evaluation of SARDs(System Acquisition Requirements Documents). SARDs are the final instrument to justify the acquisition of equipment once the technical expertise was applied in preparing economic analysis, technical specifications, benchmark specifications and audit/verification procedures required in support of ADP and telecommunication acquisitions was completed. I troubleshot, repaired, and programmed existing computer systems and determined requirements for new computer systems and/or programs.</span><br /><span style="font-family:Verdana;"></span><br /><span style="font-family:Verdana;">Provided technical assistance, advice, and consultation to ADP personnel within the organization as well as other organizations in the area of ADP and/or telecommunications systems, networks and PCs relative to problem analysis, application of various ADP design and development techniques, system methodologies, processing procedures, and current configurations, capabilities and limitations. Prepared detailed plans, performed technically difficult tasks, coordinated scheduling, and assured quality tests were accurately conducted whenever upgrades of system software, hardware or telecommunications equipment was required. Analyzed and evaluated proposed system changes for technical accuracy and essentiality.</span>RickSmithhttp://www.blogger.com/profile/03668589035665547642noreply@blogger.com0tag:blogger.com,1999:blog-47847940563629415.post-42457157662849206802009-01-09T15:30:00.003-05:002009-01-10T08:29:12.373-05:00Test Lab Annual Report Chairman<span style="font-family:verdana;">Chaired the preparation of the Electronic Quality Product Test Facility Annual Report which included an overview and evaluation of the effectiveness of the test facility in deterring counterfeiting and failure to comply with contractual specifications of parts purchased by the Defense Logistics Agency.</span>RickSmithhttp://www.blogger.com/profile/03668589035665547642noreply@blogger.com0tag:blogger.com,1999:blog-47847940563629415.post-86603005577509317782009-01-09T15:29:00.002-05:002009-01-10T08:21:37.967-05:00Electronic Technician<span style="font-family:verdana;">Reviewed test plans for items purchased through Defense Logistics Agency’s Defense Electronics Supply Center to determine feasibility for testing in accordance with contractual requirements and specifications. When I determined the Product Test Facility had the capability to perform testing on electronic components I selected the items in for testing via the test facility to ensure contract compliance via manufacturers and vendors. Applied requirements from Military and Electronic Engineering standards to ensure quality assurance. Sampling plans were carried out in accordance with MIL-S-19500. Performed quality assurance audits on the test facility to ensure the testing was performed in an environmentally approved room with proper temperature and humidity controls and when necessary that clean room environments existed. Also performed quality assurance audits on test personnel to ensure all testing requirements/procedures were followed and the test equipment used for testing was within calibration requirements.</span><br /><span style="font-family:verdana;"></span><br /><span style="font-family:verdana;">Information collected from the test results of items tested via the Defense Logistics Agency’s Defense Electronic Supply Center’s Test Facility was passed on to field quality assurance agents in order to tighten inspection at vendor/manufacturing locations where items did not meet specifications delineated in contracts under which the items were purchased. All items purchased via the Defense Electronic Supply Center were under the cognizance of the test facility and had the chance of being inspected by test facility personnel prior to entry into the Federal Supply System for distribution to customers. As an agent of the test facility I had the power to freeze stock while the items received under a particular contract were being tested for compliance.</span><br /><span style="font-family:verdana;"></span><br /><span style="font-family:verdana;">Selected items for testing in the electronic product test facility through the review of contracts let via Defense Electronic Supply Center’s procurement division. This included a thorough review of manufacturer methods, special processes, functional parts and subassemblies of complex products up to and including antennae assemblies and sub assemblies. The entire stock controlled under the Defense Electronics Supply Center (DESC), including all stock classes handled via DESC were subject to be called in for inspection via me. Not only did I make requests for items to be tested from contracts that were let, I made requisitions for samples of stock already in the warehouse to be tested to ensure Stock Quality Assurance.</span><br /><span style="font-family:verdana;"></span><br /><span style="font-family:verdana;">Review purchase contracts to identify items for random testing to ensure purchased items complied with applicable specifications. This involved collection and review of contract specific technical drawings, specifications, and commercial catalog data in order to identify the electrical and physical parameters of each line item identified on each contract and making the determination whether or not the electronic product test facility had the capability to test the individual component. When I made the determination that the item could be tested, I would create a test package which included the contract, technical specifications and drawings, and then key pertinent information into an IBM-36 Mini using a 3180 terminal which created a project number for tracking through the test facility. Performed routine Quality Assurance inspections to ensure test lab personnel were following testing procedures in accordance with contract specific technical drawings, commercial data, and applicable Engineering and Military Specification Standards.</span>RickSmithhttp://www.blogger.com/profile/03668589035665547642noreply@blogger.com0tag:blogger.com,1999:blog-47847940563629415.post-87535607700264725042009-01-09T15:28:00.002-05:002009-01-10T08:11:22.306-05:00Electronic Equipment Specialist<span style="font-family:verdana;">I worked in the Item Standardization Branch of the Technical Operations Directorate of the Defense Electronics Supply Center when it was located in Kettering, Ohio, near Dayton.</span><br /><span style="font-family:verdana;"></span><br /><span style="font-family:verdana;">I performed Item Reduction Studies in accordance with DOD 4120.3M, which included c</span><span style="font-family:verdana;">ollection, review, and correlation of technical data which included drawings, commercial data, military specifications and standards, engineering support agency documents(Form 339), 616 Standardization Request Forms from Technical Services, on specific electrical and electronic parts and/or components, performing a complete technical review to establish electrical, physical, mechanical, functional, and environmental characteristics of individual electronic items. Compiled suggested standardization listings of electronic parts and coordinated approval via formal letters to each branch of the military services and civil agencies who purchased supplies from the Defense Logistics Agency.</span>RickSmithhttp://www.blogger.com/profile/03668589035665547642noreply@blogger.com0tag:blogger.com,1999:blog-47847940563629415.post-54320687312885476842009-01-09T15:26:00.005-05:002009-01-10T09:40:20.001-05:00Defense Electronics Supply Center Jobs<span style="font-family:verdana;">I started work as an Electronic Equipment Specialist for the Defense Electronics Supply Center (DESC) when it was located in Kettering, Ohio. DESC is part of the Defense Logistics Agency (DLA) which is part of the Department of Defense (DOD). This was my entry point into civilian federal service. I began as a General Schedule (GS) employee at the GS-7 level and moved into a GS-9 position within one year. Within three years I attained the level of GS-11, which I held for eleven years in multiple federal job classifications listed below.</span><br /><span style="font-family:Verdana;"></span><span style="font-family:verdana;"></span><br /><span style="font-family:Verdana;">1670 Electronic Equipment Specialist</span><br /><span style="font-family:Verdana;">0856 Electronic Technician</span><br /><span style="font-family:Verdana;">0334 Computer Specialist</span><br /><span style="font-family:Verdana;">0301 Automated Information Systems Analyst</span><br /><span style="font-family:Verdana;"></span><br /><span style="font-family:verdana;">I have delineated my skills in each of these positions in other entries in this blog.</span>RickSmithhttp://www.blogger.com/profile/03668589035665547642noreply@blogger.com0