Tuesday, January 13, 2009

Communication Skills

Oral: Communicated via telephone with employees of:

* Fortune 500 companies and Law firms to provide business-to-business premium-level support and consultation in resolving technical issues related to LexisNexis proprietary software and web site.

*all branches of the military services and federal agencies when discussing standardization of electronic devices utilized in the federal supply system.

*Defense Electronics Supply Center in support of computer workstations and servers in order to assist in resolving problems with software and/or hardware.

Written: Communicated via letters and/or email with:

*faculty and students to provide assistance with resolving technical and functional issues related to LexisNexis Web Courses, an online course management software.

*all branches of the military services and federal agencies during standardization of electronic devices utilized in the federal supply system.

*created Product Requirements, Developmental/Design, Testing, and Training Documents.

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